Privacy & Data Protection Policy

1. 1. Our Commitment to Privacy

FLEET LINK Corporate Transport regards the privacy and confidentiality of its corporate clients and enterprise partners as top priorities. This policy outlines our standards regarding data collection, processing, and protection in compliance with Egyptian Law 151/2020 and GDPR guidelines.

2. 2. Data We Collect

A. Corporate Contact Information: Name of operations/transport manager, company name, phone/WhatsApp number, official email address, and site locations.

B. Fleet & Route RFQ Data: Service type, required vehicle count & types, shift schedules, estimated routes, and attached operational sheets (PDF, Excel).

C. Technical Telemetry: IP address, browser user-agent, session identifiers, and UTM campaign parameters for cybersecurity defense and ad performance attribution.

3. 3. How We Use Data

Collected data is processed strictly for: (1) preparing tailored fleet proposals and route optimization studies, (2) communicating with corporate clients via phone, WhatsApp, or email, (3) drafting Service Level Agreements (SLA), and (4) streamlining client support operations.

4. 4. Cookies & Tracking

We utilize cookies to deliver an optimized and secure digital experience, grouped into:

• Essential Cookies: Required for CSRF token security, anti-bot mechanisms, and language preferences.
• Analytics Cookies: Helps us analyze service demand and optimize our operational fleet.
• Marketing Cookies: Used to measure PPC ad conversions and present relevant corporate fleet proposals.

5. 5. Third-Party Sharing

We strictly affirm: We never sell, rent, or trade client information to any third party. Data is shared exclusively for operational execution with drivers and supervisors on authorized routes, or regulatory authorities upon legal compliance requirements.

6. 6. Cybersecurity Protocols

FLEET LINK implements enterprise-grade cybersecurity controls including TLS 256-bit encryption, strict Anti-DDoS rate-limiting, Honeypot bot protection, and salted Bcrypt password hashing.

7. 7. Data Retention

Quotation and contract records are preserved for the statutory timeframe required by Egyptian commercial regulations to support operational continuity.

8. 8. Your Rights

Authorized corporate representatives are entitled to: (1) request access to stored data, (2) request rectification of company details, and (3) request data deletion where no active agreement or pending financial obligation exists.

9. 9. Contact DPO

For inquiries concerning data protection or rights requests, contact our legal officer at: marketing@fleet-link.net or call 01001243140.